Questioning your turn around time
I opened an account on Saturday with you and Monday still no feedback all I hear its in process. HOW LONG IS YOUR TURN AROUND TIME TO RESPOND. The reason i opened it was the sales lady confirmed it is a short process... It has become one of the longest processes
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TFG's replyOfficial
23 Sept 2019, 14:58Good day Lethukuthula Magagula
We can understand your frustration and wish to advise there is no set turn around time for a new account application as they are subject to credit checks and affordability assessments.
The time taken to conduct these checks and assessments are entirely dependent on the information provided by the applicant and therefore can differ from application to application.
Kind regards
The Customer Support Team
We can understand your frustration and wish to advise there is no set turn around time for a new account application as they are subject to credit checks and affordability assessments.
The time taken to conduct these checks and assessments are entirely dependent on the information provided by the applicant and therefore can differ from application to application.
Kind regards
The Customer Support Team
Best regards,
TFG's reply23 Sept 2019, 14:58
Official
Good day Lethukuthula Magagula
We can understand your frustration and wish to advise there is no set turn around time for a new account application as they are subject to credit checks and affordability assessments.
The time taken to conduct these checks and assessments are entirely dependent on the information provided by the applicant and therefore can differ from application to application.
Kind regards
The Customer Support Team
We can understand your frustration and wish to advise there is no set turn around time for a new account application as they are subject to credit checks and affordability assessments.
The time taken to conduct these checks and assessments are entirely dependent on the information provided by the applicant and therefore can differ from application to application.
Kind regards
The Customer Support Team
Best regards,