MH
Ma-aawia Hartley
1 reviews | Active since Dec 2018
02 Apr 2019, 11:12
Putrid Service Levels
TFG's service level is utterly putrid. I've been trying to contact them and all I'm getting is their automated voice service letting me know how important my call is. Well holding for 3+ minutes on several occasions doesn't really make me feel all that important. Why does TFG have a customer services department when they're not delivering any service!
Helpful (0)
Replies (1)0
Replies (1)
TFG's replyOfficial
02 Apr 2019, 11:18Good day Ma-aawia
Thanks for bringing this to our attention. We have passed your feedback on to the Customer Services team and someone will contact you directly.
We apologise for the frustration.
Kind regards,
The Customer Services Support Team
Thanks for bringing this to our attention. We have passed your feedback on to the Customer Services team and someone will contact you directly.
We apologise for the frustration.
Kind regards,
The Customer Services Support Team
TFG's reply02 Apr 2019, 11:18
Official
Good day Ma-aawia
Thanks for bringing this to our attention. We have passed your feedback on to the Customer Services team and someone will contact you directly.
We apologise for the frustration.
Kind regards,
The Customer Services Support Team
Thanks for bringing this to our attention. We have passed your feedback on to the Customer Services team and someone will contact you directly.
We apologise for the frustration.
Kind regards,
The Customer Services Support Team