1 reviews | Active since Apr 2021
Purchases on your TFG card without being in Store at Foschini Cresta
Again, I have to inform the general public that at Foschini Cresta they have find a way to * skim or copy * your account card. This happened to me there was a substantial amount purchased on my account, the slip even proves this as NOT MY SIGNATURE with the purchase. I followed the correct procedures, made a sworn affidavit, numerous emails, visits and lengthy phone calls to Cape Town. TFG then get their so called * Forensic Department * involved, they without even looking into the matter after a couple of hours !!! just informed me the purchase was done more than 30 days ago !!! Now here is the pathetic part from TFG, I get called from their Cape Town operations and they inform me, this is not acceptable, and they would escalate the matter. Trust me absolutely nothing is being done. In my opinion they protect their fellow staff members as they must be aware this is happening and ongoing. I would recommend to the public to rather not go to Cresta Foschini as this would most definitely happen to you, especially if you do many purchases and they will find a way to do purchases on your card without your consent. Be Aware. Don't try to get your queries sorted as they will not do anything about it. They really don't mind their fellow staff members making purchases on your account, TFG attitude is * if you don't see it * why not the friendly staff can get away with it and we the customers must pay for it . Regards Danie Nell
