1 reviews | Active since Feb 2016
Provides incorrect and unhelpful information.
Payed my TRY Account online and payment went through successfully. Received an sms of confirmation of payment however I was concerned about the description of the TFG charge and then called customer service as I was worried about *****.
They told me to wait 3-4 business days to see if it was TFG indeed and i said no because it could be *****.
they said i need to contact billing. They provided me with a number that no longer exist!
How unprofessional, seems like lying not only happens in your partner stores but also in your call centre.
Regards,
Good day ANNOYED!!!!!!!!!
Thank you for your comment.
The information has been brought to our attention and will be escalated to the relevant department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Good day ANNOYED!!!!!!!!!
Thank you for your comment.
The information has been brought to our attention and will be escalated to the relevant department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team