tT
tshepogeorge T
1 reviews | Active since Mar 2017
28 Mar 2022, 16:07
promotion of identity *****
This store does not have any procedures in place to protect you from *****, in the past 12 months i have had 3 ********** purchases done on my account. the store does not make any effort to prevent ********** activity, instead one could say they encourage it. DONT GIVE THESE PEOPLE YOUR PERSONAL DATA
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TFG's replyOfficial
28 Mar 2022, 17:18Good day Tshepo Thank you so much for sharing your experience with us; we completely understand how frustrating this must be. We sincerely apologize for the inconvenience caused. We will definitely raise and escalate your concern in order for this matter to be addressed. We understand how critical we are in the role of supporting you and will most definitely be implementing solutions to ensure that this issue does not occur in future. This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards TFG Customer Support Team
Warm regards TFG Customer Support Team
TFG's reply28 Mar 2022, 17:18
Official
Good day Tshepo Thank you so much for sharing your experience with us; we completely understand how frustrating this must be. We sincerely apologize for the inconvenience caused. We will definitely raise and escalate your concern in order for this matter to be addressed. We understand how critical we are in the role of supporting you and will most definitely be implementing solutions to ensure that this issue does not occur in future. This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards TFG Customer Support Team
Warm regards TFG Customer Support Team