MN
Mojalefa N
1 reviews | Active since May 2019
15 Jun 2022, 06:02
Prepare to wait forever for delivery use other online stores
Bought an item online and thought it will be delivered withing the specified days on the website, how wrong was I. I have never experienced such poor service. Many online stores such a takealot deliver within the specified time sometimes even earlier then expected. I am required to call in everyday to follow up on the progress of my deliver with no solution just empty promises. How is it possible that you are unable to get hold of the courier (City couriers) you selected.
Helpful (0)
Replies (2)0
Replies (2)
TFG's replyOfficial
15 Jun 2022, 08:14Good day Mojalefa Nkoana
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We
appreciate you bringing this matter to our attention.
We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards
TFG Customer Support Team
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We
appreciate you bringing this matter to our attention.
We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards
TFG Customer Support Team
TFG's reply15 Jun 2022, 08:14
Official
Good day Mojalefa Nkoana
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We
appreciate you bringing this matter to our attention.
We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards
TFG Customer Support Team
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We
appreciate you bringing this matter to our attention.
We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards
TFG Customer Support Team
MN
Mojalefa N's updateReviewer Update
16 Jun 2022, 15:35More and more lies, was called and promised delivery yesterday. That never happened.
MN
Mojalefa N's update16 Jun 2022, 15:35
Reviewer Update
More and more lies, was called and promised delivery yesterday. That never happened.