POOR STORE ACCOUNT VERIFICATION

TGF your account verifications are very disappointing!!!! Purchases were made from my husband’s account! He was sent a sms to say his account has been blocked because of a suspicious amount that was used. But the question is how did the stores authorise those purchases to begin with with no form of identification from whoever made the purchase!! We have been to Markham and Sportscene countless times to get answers and solutions but all they gave us was receipts of the purchases! What are we supposed to do with those receipts!!!

We have contacted TGF support and have been put on hold with no assistance!

We honestly cannot be paying a R6000 (plus interest) purchase that we do no understand in these tough times!