NC
Neo C

1 reviews | Active since Dec 2017

03 Jul 2018, 12:28

Poor service tfg

I maintain an account and have always made payments before the date allocated & have paid more than the stipulated amount yet now having paid on the 25/06/18 an amount of 499 I have received numerous texts regarding my falling behind in payments. I’m utterly & completely dissatisfied .

0
Replies (1)
TFG
TFG's reply04 Jul 2018, 08:30
Official

Good day neo-chisasa

We hereby confirm that the complaint has been escalated to the Customer Service Department and they will provide feedback shortly.

We thank you for contacting us in this regard and assure you of our best service at all times.

Yours sincerely,

The Customer Support Team