POOR SERVICE // NEW ACCOUNTS

l app**** for a sportscene account approximately the beginning of February and the guy in the store advice me that l will get a sms with 48hrs to confirm of the out come l waited for nearly a week and decided to follow up with them to my shock l was told that they was no documents that had been submitted , l decided to follow up with the store and only to be advice that there had not forwarded anything they will do it . 2 weeks went by and after that l got a sms advice that they required more information which l called them and provided the information . Weeks again went by and l decided to follow up again and l was given this number ********** to call where l was advice to send documents to ********** which l did and waited again and week or so went by when l called them they had declined because of the work number which they never did a follow up with when l gave them the HR number mins later l got the following SMS that its was approved and they need again my details which l have emailed and sent to them via whatapp .TO ME ITS SUCH AN APPALLING SERVICE THAT IT TAKE CLOSE TO 2 MONTHS FOR A CLOTHING ACCOUNT WHERE AS OTHER ACCOUNTS L HAVE WITH THE LIKE OF TRUEWORTHS IT TOOK 72 HOURS AND EVERYTHING WAS SORTED LATER LONG THE STAFF SEEM TO UNAWARE OF WHATS GOING NEVER THE LESS A CAR LOAN IS APP**** WITH A WEEK AND THEY TAKE CLOSE TO 2 MONTHS