SN
Siphokazi N
1 reviews | Active since Apr 2020
17 May 2020, 21:26
POOR SERVICE FROM THE ARCHIVE STORE TFG
I PLACED AN ORDER FROM THE ARCHIVE STORE ON THE 25TH OF APRIL 2020,I THEN RECEIVED AN INVOICE REGARDING MY PAYMENT,ON FRIDAY THE 15TH OF MAY I TRACKED MY ORDER AGAIN ,THEN THEIR PAGE SAID THERE'S NO ORDER UNDER THE p*** ORDER NUMBER ,TONIGHT IT WENT FROM SAYING DELIVERED TO RETURNED.THE SNEAKER WAS PAID FOR IN CASH THE LEAST TFG CAN DO IS TO COMMUNICATE . CAN I HAVE WHAT I ORDERED OR HAVE MY MONEY BACK PLEASE .SNGAKO
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TFG's replyOfficial
28 Aug 2020, 11:52Dear Siphokazi Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply28 Aug 2020, 11:52
Official
Dear Siphokazi Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team