XN
Xolani N
1 reviews | Active since Feb 2021
11 Oct 2021, 12:29
Poor service from TFG online/social media team
Useless facebook agents failing to do a simple thing to update my order status p*** to delivered. They keep telling me it updates automatically. And on Friday they **** saying it has been updated I must wait 24 hours which has longed passed.
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TFG's replyOfficial
11 Oct 2021, 16:16 Dear Xolani Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
TFG's reply11 Oct 2021, 16:16
Official
Dear Xolani Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team