XG
Xolani G
1 reviews | Active since Jun 2019
18 Jul 2020, 11:03
Poor service from TFG ( online purchase)
What a poor service from TFG, I bought item online showing its available on the 4th of July 2020, after paying, i got email saying item is out of stock, they will refund me. Today is the 18th of July 2020, no refund. I have sent emails, only response I get. Acknowledgement of my email. Improve how you treat your clients
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TFG's replyOfficial
17 Sept 2020, 11:30Dear Xolani Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply17 Sept 2020, 11:30
Official
Dear Xolani Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team