ZS
Zintle S

1 reviews | Active since Mar 2021

30 Nov 2021, 17:51

Poor service

I made an online purchase. Now I an stuck with a useless courier company and all that tgf is doing is sending me emails saying oops we will try again tomorrow. There are no good reviews about RAM so I don't understand why you are using it. I am working from home because I am waiting for my parcel. If I owed you, you would follow up now because I already paid I am hanging and waiting

0
Replies (2)
TFG
TFG's reply01 Dec 2021, 07:21
Official
 Dear Zintle  Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority.  The reference number for this query will be sent to you via SMS shortly.     Kind Regards TFG Customer Support Team
ZS
Zintle S's update01 Dec 2021, 17:25
Reviewer Update
I have spend over R200 calling the courier and all u did was send me a case number. U have lost a loyal shopper. And I am still waiting for my parcel