LG
Lesley-ann Green
1 reviews | Active since Feb 2020
23 Jun 2023, 13:17
Poor service
I did an online order the first week of June to my dismay my package was never delivered. I followed up with Bash support team and I was told my package got lost in transit I will be refunded. Firstly, I did not ask to be refunded bash made a decision for me as the consumer. I have right to a choice. I want another asic sneaker for the sale price. This was *********** coming TFG. My ticket number is 790714. The sneaker was on sale so I would like another sneaker and tights delivered thanks .
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TFG's replyOfficial
24 Jun 2023, 09:04Good day Lesley-ann
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards TFG Customer Support Team
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards TFG Customer Support Team
TFG's reply24 Jun 2023, 09:04
Official
Good day Lesley-ann
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards TFG Customer Support Team
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards TFG Customer Support Team