SM
Sibongile M
1 reviews | Active since Mar 2023
06 Mar 2025, 10:41
Poor service
Reckless customer services On the 4/3/2025 they were quick to forward an SMS and Email. Starting that I missed monthly premium which was now overdue according to them cause I was suppose to pay it by 1 March 3025.I don't like to be treated like a useless or irresponsible customer. When it comes toy debt I ensure I honour them. On the same day I disputed the reminders and attached POP which showed the settlement amount I paid on the 17/2/2025. They were quick to state that they were attending toy communication and matter will be resolved soon. It's already the 6/3/2025 8 still haven't heard from them I don't
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Sibongile M's updateReviewer Update
07 Mar 2025, 18:55Foschini group has a serious problem. I have paid up my account. Have sent Bank statement to more than one department as demonstrated by them . But still I'm harrassed with series of reminders about overdue account yet I settled my account on the 2025/2/17
I regret ever making business with this wholesale group very messed up.
I regret ever making business with this wholesale group very messed up.
SM
Sibongile M's update07 Mar 2025, 18:55
Reviewer Update
Foschini group has a serious problem. I have paid up my account. Have sent Bank statement to more than one department as demonstrated by them . But still I'm harrassed with series of reminders about overdue account yet I settled my account on the 2025/2/17
I regret ever making business with this wholesale group very messed up.
I regret ever making business with this wholesale group very messed up.