BN
Bianca N
1 reviews | Active since Oct 2013
04 Apr 2023, 16:06
Poor Service
I app**** for a TFG Money Account on 28 March and was approved, I submitted my bank statements and my ID copy via email and whatsapp. To date I still don't have an outcome because everytime I call I'm told income is outstanding!!! When I sent my bank statements days ago. The nice part is TFG is not communicating with their clients if there's a problem. Everytime I call its the same story awaiting proof of income, which I sent. Can TFG pls inform me if they approving my account or not?????
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TFG's replyOfficial
04 Apr 2023, 16:48 Dear Bianca
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
TFG's reply04 Apr 2023, 16:48
Official
Dear Bianca
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team