TM
Thauthane M
1 reviews | Active since Jul 2022
05 Dec 2022, 19:20
Poor service
I've made an order 26 Nov 2022 and according to tracker order delivered 29 Nov 2022 and no Sms received , email sent for assistance no response , followup also no response , so far four followups done no response and their contact 086 line no pick up just music playing for almost an hour and voice prompts saying an agent will assist but nothing .
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TFG's replyOfficial
06 Dec 2022, 07:14Dear Thauthane Modiba
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
TFG's reply06 Dec 2022, 07:14
Official
Dear Thauthane Modiba
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team