MM
Mpho M
1 reviews | Active since Jul 2022
19 Jul 2022, 10:55
Poor service
I made a claim back in may, they have been taking me pillar to post, its now the 3rd month and no response or communication and every time i got to the store they tell me its still being processed, the incompetence is utterly ridiculous.
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Replies (1)
TFG's replyOfficial
19 Jul 2022, 11:45Good day Mpho Manyama
Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused
you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you.
We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be
happy to turn this experience around for you.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards
TFG Customer Support Team
Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused
you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you.
We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be
happy to turn this experience around for you.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards
TFG Customer Support Team
TFG's reply19 Jul 2022, 11:45
Official
Good day Mpho Manyama
Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused
you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you.
We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be
happy to turn this experience around for you.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards
TFG Customer Support Team
Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused
you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you.
We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be
happy to turn this experience around for you.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards
TFG Customer Support Team