SN
Siyabulela N
1 reviews | Active since Jul 2020
17 Apr 2021, 12:59
POOR SERVICE BY INSURANCE DEPARTMENT AND CUSTOMER SERVICE
if it's was up to me I would rate them ZERO caz they dnt show any effort to assist you even here, I'm not sure if their emails are even working caz they dnt respond to them, I made a funeral policy on 26 of March even 2dai nothing has been said or done, they jst went silent, but they have nerve to call if owing.
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TFG's replyOfficial
18 Apr 2021, 11:28Dear Siyabulela
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards
TFG Customer Support Team
TFG's reply18 Apr 2021, 11:28
Official
Dear Siyabulela
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards
TFG Customer Support Team