JW
Jasonn W
1 reviews | Active since Jul 2021
22 Jul 2021, 15:07
Poor service
Sent paid up letter one ago, have a reference number. This is affecting my credit score. I'm still waiting for someone to come back to.
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TFG's replyOfficial
22 Jul 2021, 16:49Dear Jasonn Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team
TFG's reply22 Jul 2021, 16:49
Official
Dear Jasonn Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team