ZN
Zanele N
1 reviews | Active since Nov 2020
03 Dec 2020, 18:32
Poor service at Tfg
Hi I bought shoes on the 24th of November and I haven't received the items and I tried to call and I have sent emails but no response. I emailed my query to Ayesha still no response. According to online purchases delivery will be made within 7 day still nothing. If the items are with the courier company let me know which one and give me the contact details so I can ask them or pay back my money.
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TFG's replyOfficial
04 Dec 2020, 09:15Dear Zanele Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply04 Dec 2020, 09:15
Official
Dear Zanele Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team