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jeandre M

1 reviews | Active since Jun 2018

09 Jul 2020, 18:32

Poor service at customer service

Just the poorest service I have seen On the 29th june I ordered a parcel and it was prosed on the 1 July and since then it shows at warehouse I have send emails called and no answers it is not so hard to answer a email

0
Replies (1)
TFG
TFG's reply17 Sept 2020, 09:34
Official
Dear Jeandre   Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. 

This matter will be addressed and resolved with the highest priority.   The reference number for this query will be emailed to you shortly.     Kind Regards TFG Customer Support Team