PN
Phumla N
1 reviews | Active since Nov 2022
17 Feb 2023, 18:19
Poor service
I’m being charged for extra add ons that I called in to cancelled early January and still in February I’m being charged after the agent re assured me that it’s cancelled. I request all the the extra charges to be removed off my bill cause it’s on record that I cancelled 😡 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡So Disgusted with the horrible service
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TFG's replyOfficial
18 Feb 2023, 10:08Dear Phumla
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
TFG's reply18 Feb 2023, 10:08
Official
Dear Phumla
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team