BM
Ben M

1 reviews | Active since May 2018

30 Jan 2023, 12:05

Poor service

I sent an e-mail on the 24th Jan 2023 asking Foschini group to assist and e-mail me cellphone contract and the insurance that I signed when I took my insurance, I was referred to their collection depart who referred me to Shrives Incorporated and shrive told me that they do not have the contract and I have settled my account.

0
Replies (1)
TFG
TFG's reply31 Jan 2023, 07:13
Official
Dear Ben 
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.

This matter will be addressed and resolved with the highest priority.  

The reference number for this query will be sent to you via SMS shortly.    
Kind Regards TFG Customer Support Team