TM
Tshidi M
1 reviews | Active since Mar 2023
05 Apr 2023, 10:35
POOR SERVICE
I OPENED AN ACCOUNT WITH MARKHAMS BACK IN 2018 I MANAGE TO AFFORD IT UNTIL 2020, I HAPPEN TO LOOSE A JOB AND THE I WAS OWING MARKHAMS BUT AS SOON AS I GOT THE JOB IN 2022 I MANAGE TO START PAYING MY DEBT WITH THE UNTIL I SETTLE IN JANUARY 2023, BUT STILL MY PROFILE REFLECT BAD AND MY CREDIT SCORE HAS NOT INCREASED AND MARKHAMS HAS NOT CLEARED ME OFF WITH THE CREDIT BUREAU AND ALSO SUBMITTING MY INFORMATION TO THE NATIONAL CREDIT ACT. EVER SINCE I CAN'T APPLY FOR ANYTHING ALL THANKS TO MARKHAMS FOR RUINING MY NAME.
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Replies (4)0
Replies (4)
TFG's replyOfficial
05 Apr 2023, 10:56Tshidi M Hello Mr T Mafila
We are truly sorry for the service you have received. As a customer-focused company, we strive to provide seamless and efficient customer service, and it's clear we let you down. We understand how frustrating this can be, and we apologize for any inconvenience caused.
We appreciate you taking the time to bring this matter to our attention, and we assure you that we are taking immediate steps to resolve the issue. We will do everything we can to regain your trust and restore your confidence in our services.
Your reference number is CS-***.
Thank you for your patience and understanding.
TFG Customer Support Team
We are truly sorry for the service you have received. As a customer-focused company, we strive to provide seamless and efficient customer service, and it's clear we let you down. We understand how frustrating this can be, and we apologize for any inconvenience caused.
We appreciate you taking the time to bring this matter to our attention, and we assure you that we are taking immediate steps to resolve the issue. We will do everything we can to regain your trust and restore your confidence in our services.
Your reference number is CS-***.
Thank you for your patience and understanding.
TFG Customer Support Team
TFG's reply05 Apr 2023, 10:56
Official
Tshidi M Hello Mr T Mafila
We are truly sorry for the service you have received. As a customer-focused company, we strive to provide seamless and efficient customer service, and it's clear we let you down. We understand how frustrating this can be, and we apologize for any inconvenience caused.
We appreciate you taking the time to bring this matter to our attention, and we assure you that we are taking immediate steps to resolve the issue. We will do everything we can to regain your trust and restore your confidence in our services.
Your reference number is CS-***.
Thank you for your patience and understanding.
TFG Customer Support Team
We are truly sorry for the service you have received. As a customer-focused company, we strive to provide seamless and efficient customer service, and it's clear we let you down. We understand how frustrating this can be, and we apologize for any inconvenience caused.
We appreciate you taking the time to bring this matter to our attention, and we assure you that we are taking immediate steps to resolve the issue. We will do everything we can to regain your trust and restore your confidence in our services.
Your reference number is CS-***.
Thank you for your patience and understanding.
TFG Customer Support Team
TM
Tshidi M's updateReviewer Update
05 Apr 2023, 11:02THAT'S ALL YOU CAN DO BY APOLOGIZING AND PROVIDE A USELESS REFERRNCE NUMBER WHICH IS UNFAIR TO ME AS MY PROFILE IS NOT UPDATED WITH THE CREDIT BUREAU AND WITH THE NATIONAL CREDIT ACT.
TM
Tshidi M's update05 Apr 2023, 11:02
Reviewer Update
THAT'S ALL YOU CAN DO BY APOLOGIZING AND PROVIDE A USELESS REFERRNCE NUMBER WHICH IS UNFAIR TO ME AS MY PROFILE IS NOT UPDATED WITH THE CREDIT BUREAU AND WITH THE NATIONAL CREDIT ACT.
TFG's replyOfficial
05 Apr 2023, 11:37We apologize for any inconvenience caused. We have escalated your complaint for your bureau profile to be updated within 21 to 30 working days.
TFG's reply05 Apr 2023, 11:37
Official
We apologize for any inconvenience caused. We have escalated your complaint for your bureau profile to be updated within 21 to 30 working days.
TM
Tshidi M's updateReviewer Update
05 Apr 2023, 12:20REALLY NOW SO I MUST WAIT FOR SO LONG IN-ORDER FOR MY QUERY TO BE RESOLVED.
WHY?
WHY?
WHY?
WHY?
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WHY?
TM
Tshidi M's update05 Apr 2023, 12:20
Reviewer Update
REALLY NOW SO I MUST WAIT FOR SO LONG IN-ORDER FOR MY QUERY TO BE RESOLVED.
WHY?
WHY?
WHY?
WHY?
WHY?
WHY?
WHY?
WHY?
WHY?
WHY?