CN
Charlton N
1 reviews | Active since Jan 2016
01 Oct 2021, 08:42
Poor service
Good day
I Purchased 3 t-shirts online the money was deducted for the 3 t-shirts with no delivery fee involve today i get a invoice with R50 delivery fee involve and only 2 t-shirts .I requested for the goods to be delivered at the store to avoid delivery fee .This utter bull i want my money back imagine R50 per t-shirt What service is this ?When i purchase the goods there was no delivery fee involve .
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TFG's replyOfficial
01 Oct 2021, 09:46 Dear Charlton Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
TFG's reply01 Oct 2021, 09:46
Official
Dear Charlton Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team