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Stewart C
1 reviews | Active since Dec 2020
13 Dec 2020, 12:55
Poor Online Service from TFG
I have a had the worst ever experience with TFG online shopping. My order was for collection at Sports Scene Northgate and I ordered it on the 25th of Nov 2020, order number p*** and i have received emails & sms to tell me my order is ready collection but every time i go there am told it's not there and here i thought online shopping you can save time and hustles but actually the opposite is true really poor from TFG. Would not recommend anyone to use their online shopping.
More than disappointed by their service, really is *******.
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TFG's replyOfficial
14 Dec 2020, 17:14Dear Stewart
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team
TFG's reply14 Dec 2020, 17:14
Official
Dear Stewart
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team