NM
Nadim M
1 reviews | Active since Sept 2009
23 Jan 2021, 10:25
Poor online perfume service
I bought several perfumes from TFG as I fell for a promo where you received a free gift with it. With both items, the free gift they sent me was different to what I was promised. After many emails to their support desk, they send me one of the same, wrong items again. Frustrating, I will never use their online service again as you are not sure if you'll get what you ordered.
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TFG's replyOfficial
26 Jan 2021, 08:48Dear Nadim Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply26 Jan 2021, 08:48
Official
Dear Nadim Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team