LH
Logan H
1 reviews | Active since Oct 2019
04 Dec 2019, 13:43
Poor customer services from The TFG email channels!
Poor customer services from The TFG email channels! I have sent urgent enquiries about an order which has been delivered from their Sportscene division. I have sent numerous follow up emails to the relevant mailboxes and two of them in total and have not got a response in over 24 hours.
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Replies (1)
TFG's replyOfficial
05 Dec 2019, 09:04Dear Logan Hing
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
TFG's reply05 Dec 2019, 09:04
Official
Dear Logan Hing
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team