SVT
Sasha-Lee Van Tonder
1 reviews | Active since Jul 2018
29 Dec 2021, 08:15
POOR CUSTOMER SERVICE
I AM STILL AWAITING ON MY INCOMPLETE ORDER QUERY TO BE RESOLVED! Advising me to go into store to get this resolve is not most convenient for me, get this sorted on your side and provide feedback soonest!
If this is not resolved by day end, kindly arrange your courier to come uplift stock purchased on order number "P***" I will be only to happy to shop elsewhere!
Dam incompetence and lack of urgency.
Helpful (0)
Replies (1)0
Replies (1)
TFG's replyOfficial
29 Dec 2021, 09:20Dear Sasha-Lee Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
TFG's reply29 Dec 2021, 09:20
Official
Dear Sasha-Lee Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team