POOR CUSTOMER SERVICE

I am very dissapointed at TFG new Bash migration, i bought 2 items online order was splited into 2 and i received 1 part. i then got an email to say the remaining part is being returned back with no reason given to me. I had to call the useless call centre staff who were just helpless. i was told to re order and the item is sold out. RAM courier is also useless cos i called them on wednesday to update my cellphone and they did not do that. the intergration of tfg to Bash is a mess and the worst thing, the website is a mess not user friendly and irritating.