RA
Rue-Shannon Alexander
1 reviews | Active since Sept 2017
07 Dec 2021, 08:24
Poor Customer Service
I have emailed the customer service team on the 24th November regarding there poor customer service experience I received and to this day I have not been assisted please look at the complaint ref Automatic reply: [0][***6]Re: [0][***7]Fwd: Poor Customer Care. This is pathetic and they have no respect or accountability in what they to
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TFG's replyOfficial
08 Dec 2021, 17:04Dear Rue-Shannon
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
TFG's reply08 Dec 2021, 17:04
Official
Dear Rue-Shannon
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team