MS
Mthobisi S
1 reviews | Active since Sept 2020
14 Dec 2020, 08:20
Poor customer service
I wish that TFG discontinue their online store. I ordered a watch online on the 29th of November 2020, to date I still have not received my order. this is not the first time experiencing such an awful service from this institution and they don't seem to pull up their socks. the item is still at the warehouse from the date of purchase it has not been dispatched. this is the worst service I have ever experienced with the online purchase.
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TFG's replyOfficial
14 Dec 2020, 17:28 Dear Mthobisi Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply14 Dec 2020, 17:28
Official
Dear Mthobisi Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team