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Raashid O
1 reviews | Active since Sept 2019
21 Jan 2020, 11:42
Poor customer service
I bought a pair of running gloves in November wore it once as it is summer Put it on in the week and noticed that the stitching is coming loose Contacted tfg trying to arrange pick up as it was delivered but now because its out of the 30 day period they don't want to collect My problem is that i wore it once and clearly thats a manufacturer defect
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Replies (2)
TFG's replyOfficial
21 Jan 2020, 12:19Dear Raashid Oliver
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind RegardsTFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind RegardsTFG Customer Support Team
TFG's reply21 Jan 2020, 12:19
Official
Dear Raashid Oliver
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind RegardsTFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind RegardsTFG Customer Support Team
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Raashid O's updateReviewer Update
25 Jan 2020, 11:06Ive only received one email from you acknowledging my complaint but nothing have been done
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Raashid O's update25 Jan 2020, 11:06
Reviewer Update
Ive only received one email from you acknowledging my complaint but nothing have been done