LA
Lee A
1 reviews | Active since May 2020
20 May 2020, 15:52
Poor Client Service!
My wife recently tried changing her cell phone number, only to be told that her account would be blocked because she failed to answer some obscure questions as part of client vetting. Preposterous! I hope this is not the way TFG are treating all their customers. It certainly appears that way.
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TFG's replyOfficial
28 Aug 2020, 12:55Dear Lee Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply28 Aug 2020, 12:55
Official
Dear Lee Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team