1 reviews | Active since Mar 2017

16 Mar 2017, 03:37

Poor...Bad service

<p>Last year November, I made a laybuy @ Canal Walk foschini. Following month i settled and collected. Yesterday i went Sport Scene Zevenwacht to do a laybuy. Assisted by the gentleman , He told me that I need to settle the laybuy i made in Canal walk Foschini before i make another one or otherwise pay R500. I informed him that i settled and collected December already. He did further investigate , and discovered that my previous laybuy was captured twice by Foschini. Canal walk service is so poor that they didn't even pick up the phone when the gentleman contacted them in store. The only advice He could give me was that I need to drive to Canal walk to fix the mess they created. Otherwise this would ruin my credit record.</p>

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Replies (1)
TFG
TFG's reply16 Mar 2017, 10:02
Official

Good day lebo - ponoane-1,

Please accept our sincere apologies for any inconvenience and frustration caused.

We have escalated your concern to the Operations Department of Foschini and a consultant will revert shortly with feedback.

Thank you for contacting us regarding your experience.

Kind regards

The Customer Support Team

Best regards,