PLEASE REFUND ME

Am very disappointed ? on how tfgonline have dealt with my matter, I bought shoes from Fabiani only to find the size will be a little bit big and had to return for refund, instead of exchange. Of which I thought it’s was unnecessary. They’re process to purchase was excellent, but to return for refund it’s a hassle, for shoes to return back to was easy and they got in time, but for me to receive my refund it’s a hassle had to even send my bank statement for them begin their processes and still to complete refund it’s a hassle. Had to call in more than five times to be updated on how far is my refund, got a email from Donita Brendekamp who didn’t even reply on my email to let me know how far is my refund. It’s been Eight days since I’ve send in my bank statement but till now I haven’t receive my refund.