TM
Thabang M

1 reviews | Active since Nov 2018

14 Nov 2018, 15:54

Please pay back my refund!!

I made a purchase 3 months ago and cancelled it. I was then informed my refund would be processed within 10 days.

Its been 3 months and I still haven't received my refund.

0
Replies (2)
TFG
TFG's reply14 Nov 2018, 16:53
Official
Good day  thabang-mashila 

 We’re looking into this and will make sure that someone gets in touch with you. We apologise for the wait, and we’ll try to ensure this doesn’t happen again.  Thanks, The Customer service team

Best regards,

TM
Thabang M's update07 Dec 2018, 09:42
Reviewer Update
Good day, Its been 4 months and I still haven't received my refund and no one has contacted me. Is it possible to get someone to prioritise this or should I get used to the fact that I will never get my money back? Please assist. Thabang