1 reviews | Active since Dec 2014
Phone insurance
I am very disappointed with the service I am getting from TFG phone insurance. I first went to Germiston Markham's to make a claim for a cracked screen on my phone. I was advised to fill up some forms which I did. When I asked how long will it take. I was told about 6 months. Hooo this is too long. I then emailed them whereby I was given reference number 01180C951 and I was told that Kindly allow some time for response. Meaning it will take time yet I cant use the phone. They are quick to debit yet they are very slowly to respond to claims . please help me
Good day Sithandwa6181
Thank you for your comment.
The information has been brought to our attention and will be escalated to the Markham Operations department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Good day Sithandwa6181
Thank you for your comment.
The information has been brought to our attention and will be escalated to the Markham Operations department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team