JO
Jan O
1 reviews | Active since Aug 2013
15 Jun 2020, 18:29
Payments update
Good day
I have made a payment for my wife and my account on 31 March 2020 and have sent proof of payment several times to electronic and called month after month but still there have never been update on owe accounts. I hoop to hear from you but I'm done hearing each and every time there is a backlogg for more then 3 months.
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TFG's replyOfficial
31 Aug 2020, 16:28Dear Jan Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply31 Aug 2020, 16:28
Official
Dear Jan Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team