EP
Ettiene P
1 reviews | Active since Jan 2016
19 May 2020, 10:01
Payments not reflecting
Snapscan payments from the past 2 months not reflecting on account. Now the account shows in arrears when it is actually paid off. Also bad for my credit record. Thanks TFG!
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TFG's replyOfficial
28 Aug 2020, 11:59 Dear Ettiene Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply28 Aug 2020, 11:59
Official
Dear Ettiene Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team