DE
Dziada E

1 reviews | Active since Jun 2016

13 Mar 2018, 08:36

Payment not reflecting

I've paid my acc for 2 months using eft transfers from my acc to tfg fnb acc,I was told the payment is not reflecting I went to my bank for a proof of payment I've emailed the doc to ********** but I haven't heard anything from tfg. I went to the foschini branch in midrand with the proof of payment still no luck

0
Replies (2)
TFG
TFG's reply13 Mar 2018, 09:22
Official

Good day dziada

Thank you for your comment.

The information has been brought to our attention and will be escalated to the relevant department for assistance.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind Regards

The Customer Support Team

Best regards,

DE
Dziada E's update13 Mar 2018, 10:37
Reviewer Update
Okay Thanks I got the email the payment will be credited to my acc today,I will do the follow up with the payment.