MR
Mollly R

1 reviews | Active since Oct 2016

06 Dec 2022, 13:23

Payment not allocated

I made payment using my old tfg card number. I send them an email to allocate payment into my new account which is the new card. Til today payment not allocated and still get sms that I did not pay.

0
Replies (2)
TFG
TFG's reply06 Dec 2022, 16:08
Official
 Dear Molly
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.  The reference number for this query will be sent to you via SMS shortly.    
Kind Regards TFG Customer Support Team
TFG
TFG's reply06 Dec 2022, 16:09
Official
 Dear Molly 
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.  The reference number for this query will be sent to you via SMS shortly.    
Kind Regards TFG Customer Support Team