EM
Eusebia M

1 reviews | Active since Jul 2015

02 Feb 2018, 11:14

Payment arrangements

I received a statement last year stating I need to pay at least 350 before I get handed over to the lawyers I did as asked and I had already tried making arrangements but no one responded to me I did this arrangements via email I saw from my statement I have been fighting with them for months how come one gets handed over whereas they made arrangements and paid the amount that was requested every month wen I pay the account it gets higher and higher I was informed at the store that I'm paying for lawyers fees an amount of 440 foschini has no customer service I wouldn't recommend it to anyone I am owing other accounts but I'm not paying any lawyers If I found out that my name is with itc we Gona have a serious problem cause now I'm looking for another job and I will pay only what I used I'm not paying any lawyers all the extra charge must be removed cause I notified them and payed the amount they requested and they act like they resolving ur issue but my issue is not resolve since last year I will not stop posting on Hellopeter until my issue is resolved and I know the consumer acts regulations keep doing this u better resolve this issue I'm giving u 7 days I do not want to be contacted by pienaar attoneys u hired u must pay them I won't pay them and no one is willing to help even their head office is not helping no one is resolving my issue

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Replies (1)
TFG
TFG's reply03 Feb 2018, 10:56
Official

Good day KARABO2

Thank you for your comment.

The information has been brought to our attention and will be escalated to the relevant department for assistance.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind Regards

The Customer Support Team

Best regards,