TM
Tebogo M
1 reviews | Active since Aug 2019
15 Jun 2020, 14:46
Payment allocation
Poor service
I have been to the branch trying to get assistance with payment allocation since April even now nothing has been done, am told to email different people every now and then... remember no payment means interest is charged but I have paid in time... how do I get this resolved as it seems no one is keen to assist ?
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TFG's replyOfficial
31 Aug 2020, 16:30Dear Tebogo Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply31 Aug 2020, 16:30
Official
Dear Tebogo Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team