EH
Efraim H

1 reviews | Active since Aug 2018

27 Oct 2022, 17:05

Pay my money back

I’m being charged for things I never signed up for on my account, things I don’t even know. I keep on paying every month but the balance is not moving, just to realise that there are charges that I don’t know about, when I called they told me that I agreed on a phone for the optional magazines and what’s not, I asked for the recorded call and no one is getting back to me after even after calling back again. They have been charging me since December 2021 and I want my money back

0
Replies (1)
TFG
TFG's reply27 Oct 2022, 17:45
Official
Dear Efraim 
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.  The reference number for this query will be sent to you via SMS shortly.    
Kind Regards TFG Customer Support Team