MP
Michelle P

1 reviews | Active since Oct 2009

10 Dec 2020, 20:07

Pay back the money!!

DAMN USELESS GROUP THIS

Purchase has been made online in September but item was returned back to TFG due to the delivery address being incorrect. I was advised that my money would be returned and I could place my order again online. It is DECEMBER NOW STILL NO CASH….!!!

I spoke to a guy called Wesley and still no cash returned. Walked into your Ilanga mall branch and they could not assist me. Spoke to Bianca she logged a call RM282862 still no feedback or my cash..!! Spoke to Anastasia confirmed that no one did anything… in fact she was even more confused than the rest. even emailed *** & ***

Guys this is not rocket science you have returned your product. Can I just have my money back toe!! FOR ****S SAKE!!

Purchase order: P*** ***

0
Replies (1)
TFG
TFG's reply11 Dec 2020, 08:31
Official
Dear Michelle
 
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.

This matter will be addressed and resolved with the highest priority.  
 
The reference number for this query will be emailed to you shortly.    
 
Kind Regards 
TFG Customer Support Team