PATHETIC SERVICE WITH AGENTS !!

I ordered an online purchase with sportscence and they refunded my money without any notification that the item is out of stock. Had I known that the item was out of stock I would have made a plan to get something else. Nevertheless, I phoned in to inquire about this and the agent Conny or Conly or whatever her name was Sighs over the phone and says “Yoh “ and puts the phone down in my ear ! Unacceptable from tfg and please check your workers ! After I had said it’s fine and thank you I get treated like this ! First they couldn’t help me then you get treated like **** !