DS
DL S
1 reviews | Active since Oct 2015
08 Dec 2020, 09:12
Pathetic service *****
I've been on the call with your call centre online department since yesterday apparently the just logged off after 5 again this am no answer. my order was supposed to be delivered yesterday and I waited at home whole day for it inoy to receive an email after 5 saying I was not home. I WORK FROM HOME I've been trying to call again this am and RAM the courier with NO ANSWER. pathetic service.
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TFG's replyOfficial
09 Dec 2020, 08:11Dear Demi
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team
TFG's reply09 Dec 2020, 08:11
Official
Dear Demi
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team