Pathetic Service from TFG Online and RAM Couriers

I placed on order online on 26 June P***. It was then split into 3 orders by TFG. On Wednesday 30 June I received a notification that one of the 3 parcels would be delivered. I am at home full time - nothing was delivered. I then got an email that evening saying they tried to deliver but nobody was home. Lie #1. Thursday 1 July I called TGF online support and arranged with the consultant for delivery on Friday 2 July. Nobody arrived again, and I got an email that evening saying they tried to deliver but nobody was home.... I am home full time. I never left the house. Lie #2. On Friday afternoon I also did an online chat with a RAM courier consultant - ROSIE - who also told me the parcels would be delivered that day and nothing arrived. Lie #3. She was so unhelpful. Friday night I emailed TFG - and received a response that they would contact me. Nobody has contacted me. Lie #4. Today online, 2 of the parcels say they will be delivered today. It's almost 4pm, nothing has arrived, and two of the parcels suddenly online are not out for delivery anymore. Just waiting for my next email telling me that they tried to deliver and nobody was home - funny that coz because I was home all day. I don't think I will ever get my parcels and I will have to call the bank to reverse the EFT. I will never ever order online there again. RAM couriers really are so pathetic. Why must I waste my airtime trying to call again for another lie. This is so frustrating.